Location: Cork

Job Type:  Full Time, Permanent

About Us: Johnson & Perrott Motor Group is one of Ireland’s leading motor groups, dedicated to keeping Ireland moving.

Job Summary:  We’re looking for a Trainee Customer Service Advisor to join our Service Team. With full training provided, you’ll work alongside our Aftersales Team to deliver top-notch service to our customers.

What do I learn as a Trainee Service Advisor:  During your training you will learn:

• Best practice for optimal service experience including attitude, customer meet & greet.
• To schedule and manage service bookings.
• Comprehensive product knowledge of our vehicles and service offerings.
• Best practice for maximizing sales opportunities.
• Maintaining customer data on our CRM system.
• Administration requirements for dealer standards.
• To provide routine updates to customers and discuss options for additional works required. 

Required Education, Skills, and Qualifications:

• Strong Team Player: You must be highly organized, flexible, and work effectively as part of a team, demonstrating excellent interpersonal skills with colleagues.
• Problem-Solving Skills: Possess strong problem-solving abilities to address challenges.
• IT Proficiency: Exhibit good IT skills and demonstrate exceptional attention to detail, accuracy, and numeracy skills.

Benefits:

• Competitive Compensation: We offer a competitive package, with access to a pension scheme once eligible.
• 4 Day Work Week: Enjoy a 4 Day Work Week with this role.
• Wellness Initiatives: We prioritize your well-being and offer wellness programs to support your health and happiness.
• Bonus Opportunities: We provide sales and employee referral bonuses to reward your contributions to our team.
• Employee Assistance Program: Access to a support program to assist with any challenges you may face.

How to Apply: Ready to join our team? To apply for this exciting opportunity or to request more information, please fill out our contact form. Join our accomplished team at Johnson & Perrott Motor Group and embark on a journey toward professional success and personal growth.

To apply for this role or to find out more information, please fill out our contact form HERE